Privacy policy
Last updated October 2, 2026. Script AI is operated by AxionX Digital. This policy explains what we collect, why, how long we keep it and how you can delete it.
What we collect
- Account: your email address, and your language and script preferences.
- Content you create: ideas, scripts, and the AI results generated for you.
- Videos and images you upload for checks, and measurements derived from them (duration, loudness, word timings, a small image fingerprint of the first frame).
- Support requests: the messages you send us and our replies, with your account email and the platform you wrote from, kept to resolve your request and deleted with your account.
- Purchases: your plan and its status, from Google Play or the App Store via RevenueCat. We never see your card or UPI details.
- Diagnostics: crash reports (Sentry) and product analytics (PostHog), without selling or sharing them for advertising. Sentry and PostHog never receive YouTube data.
- Ads: if you choose to watch a rewarded ad, the ad provider (Google AdMob) processes data as described in its own policy.
How we use it
- To generate hooks, scripts, reviews and checks you ask for.
- Your text is sent to our AI providers (Anthropic) and uploaded audio to our speech recognition provider (Sarvam AI) only to produce your results.
- To enforce plan limits, prevent abuse, and keep the service secure.
- We do not train AI models on your content, and our AI providers do not train on what we send them through their APIs. We do not sell your content or share it with advertisers.
How long we keep it
- Uploaded videos and images: deleted within 7 days (thumbnails right after the check).
- Scripts, results and measurements: until you delete them or your account.
YouTube data
Script AI uses YouTube API Services. Connecting a YouTube channel is optional. If you connect one, you grant read-only access (the youtube.readonly and yt-analytics.readonly permissions), and we read:
- your channel's name and details, and the list of your uploaded Shorts with their titles, descriptions and view counts;
- analytics for your Shorts: views, watch time, and the audience retention curve showing where viewers left;
- comments on your own recent Shorts.
We use this only to show you how each Short performed and where viewers dropped off, and to turn what your audience asks for in comments into video ideas for you. To produce those ideas and insights, your video titles, their performance numbers (such as views and retention) and comments are sent to our AI provider (Anthropic), which processes them only to return your results and does not train on them. We never sell YouTube data, use it for advertising, or show it to other users; opt-in network insights (below) use only pooled numbers, never your titles, comments or channel.
How we share Google user data
We do not sell, rent or trade Google user data (data from your YouTube account), and we do not share it with advertisers or data brokers. We share it only with the service providers below, only to run Script AI for you, and each one is contractually bound to use it for nothing else:
- Anthropic (AI provider): receives your video titles, their performance numbers (such as views and retention) and comments, to generate your ideas, insights and coach answers. It does not train on this data.
- Supabase (database and authentication): stores your connected channel details and YouTube data on our behalf.
- Google Cloud (Cloud Run): hosts our servers, which process the data.
We may also disclose data if the law requires it, to protect users' safety or rights, or as part of a merger or acquisition. In those cases we would tell you first and keep these protections in place. We do not transfer Google user data to anyone else.
How we protect your data
- All data is encrypted in transit (HTTPS/TLS 1.2+) and at rest (AES-256) on our database and hosting providers.
- YouTube OAuth tokens are stored encrypted on the server and never exposed to the app or browser.
- Access is restricted with row-level security, so each user can read only their own data. Only a small number of authorized staff can reach production systems, and they must use multi-factor authentication.
- We request read-only YouTube permissions and keep only what each feature needs. Stored data is refreshed or deleted within 30 days, and all of it is deleted when you disconnect your channel or delete your account.
Google API Services User Data Policy
Script AI's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
YouTube data we store is refreshed or deleted within 30 days. You can delete all of it at any time from Results in the app, which also revokes our access, and you can revoke access yourself at Google's security settings. Deleting your account deletes it too. You can also ask us to delete it by writing to support@scriptaiapp.com. Our use of YouTube data follows the YouTube Terms of Service and the Google Privacy Policy.
Network insights (opt-in)
You can choose to share your results for network insights. If you do, your Shorts are counted in pooled statistics by niche, language and pattern (for example, how often question hooks beat a creator's own median). We publish a group only when at least 20 creators are in it, and the published numbers never include your channel name, video titles, video ids or per-channel figures. Turn it off any time in Profile; we stop including you from the next daily rebuild.
Voice preview
The voice preview sends your script text to our speech provider to generate audio. The audio is played once and not stored by us.
Your choices
- Delete your account from Profile → Delete account. This removes your account, scripts, checks and uploads.
- Report any AI result from the Report button next to it.
- Turn network insights sharing on or off in Profile.
Contact and grievances
Questions: support@scriptaiapp.com.
Grievance officer (India): Grievance Officer — grievance@scriptaiapp.com, AxionX Digital, A-403, Aaryan Homes-2, Sindhubhavan Extension Road, Off SP Ring Road, Shilaj, Ahmedabad, Gujarat 380059, India.
Write to the grievance officer about anything on Script AI: your data, a result you believe is wrong or unlawful, or content you want removed. We acknowledge every complaint within 24 hours and resolve it within 15 days, as the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 require.